Shipping & Returns

 

At BYO CONNECT STORE, we want you to be completely satisfied with your purchase. We offer convenient shipping and return options to make your shopping experience as seamless as possible.

 

Shipping:

 

* **Order processing:** Orders are typically processed within 1-2 business days. You will receive an email notification with tracking information once your order ships.

* **Shipping rates:** We offer free standard shipping on all orders over [amount]. For orders under [amount], a flat shipping rate of [amount] will apply. Expedited shipping options are also available for an additional fee. You can see the shipping rates at checkout.

* **Delivery times:**

 

    * Standard shipping: 5-7 business days

    * Expedited shipping: 2-3 business days

    * International shipping: 10-15 business days

 

* **Delivery countries:** We currently ship to all countries 

 

Returns & Exchanges:

 

We offer free returns and exchanges within 3 days of your purchase date. To initiate a return or exchange, please follow these steps:

 

1. Visit our online returns portal at [link to returns portal].

2. Enter your order number and email address.

3. Select the items you wish to return or exchange.

4. Choose your preferred return method:

 

    * **Return label:** We will generate a prepaid shipping label for you to print and attach to your return package. You can then drop off your package at any [carrier] location.

    * **In-store return:** You can return your items to any of our physical stores for a full refund or exchange.

 

5. Once we receive your return, we will process your refund or exchange within [number] business days.

 

**Please note:**

 

* Items must be returned in their original condition, unworn, unwashed, and with all tags attached.

* Final sale items are not eligible for return or exchange.

* Customers are responsible for the return shipping cost for international orders.

 

**Contact us:**

 

If you have any questions about our shipping or returns policy, please contact us at [email address] or by phone at [phone number].

 

**Additional information:**

 

* We are not responsible for lost or stolen packages.

* We reserve the right to refuse any return or exchange that does not meet our return policy guidelines.

 

**Thank you for shopping at BYO CONNECT STORE