Privacy policy

BYO CONNECT STORE

Privacy policy

BYO  CONNECT STORE PRIVACY POLICY 

Effective Date: December 8, 2023

 

Introduction

 

Byoconnectstore  (referred to as "we", "our", or "us" in this Privacy Policy) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our mobile app, make a purchase, or otherwise interact with us.

 

Information We Collect

 

We collect various information about you, including:

 

Personal Information:This includes your name, email address, phone number, mailing address, billing address, payment information, and account credentials.

Usage Data:This includes information about how you interact with our website and mobile app, such as the pages you visit, the products you view, and the links you click.

Device Information: This includes information about your computer, phone, or other device that you use to access our website or mobile app, such as the device type, operating system, IP address, and device ID.

 

How We Use Your Information

 

We use your information to:

 

  • Provide and operate our website and mobile app
  • Process and fulfill your orders
  • Send you promotional emails and marketing materials, with your consent
  • Respond to your inquiries and requests
  • Improve our website and mobile app
  • Detect, prevent, and address fraud and other illegal activities

 

Legal Basis for Processing Your Information

 

We process your personal information based on the following legal grounds:

 

* **Contract:** When you use our website or mobile app to make a purchase, we need to collect and use your information to fulfill your order.

* **Consent:** When you sign up for our newsletter or marketing materials, we rely on your consent to send you these communications.

* **Legitimate Interests:** We use your information for legitimate interests, such as improving our website and mobile app, detecting and preventing fraud, and marketing our products and services.

 

**Sharing Your Information**

 

We may share your information with the following third-party service providers:

 

* Payment processors

* Shipping providers

* Marketing and advertising service providers

* Data analytics providers

 

We only share your information with these third-party service providers for the purpose of providing you with our products and services, and we require them to maintain the confidentiality and security of your information.

 

**Retention Period**

 

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

**Cookies and Other Tracking Technologies**

 

We use cookies and other tracking technologies to collect information about your usage of our website and mobile app. We use this information to improve our website and mobile app and to personalize your experience.

 

**Your Choices**

 

You have the following choices regarding your information:

 

* You can access and update your information by logging into your account.

* You can opt out of receiving promotional emails and marketing materials by clicking the "unsubscribe" link in any email you receive from us.

* You can delete your account by contacting us.

 

**Data Security**

 

We take appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

 

**Changes to this Privacy Policy**

 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and mobile app.

 

**Contact Us**

 

If you have any questions about this Privacy Policy, please contact us at:

 

* Email: [[email protected]]

* Phone: [+263787143825]

* Mail: [249 Emthunzini, Anthony Tylor ave]

 

**EU Data Subject Rights**

 

If you are a resident of the European Union, you have certain data subject rights under the General Data Protection Regulation (GDPR). These rights include the right to:

 

* Access your personal information

* Request rectification of your personal information

* Request deletion of your personal information

* Object to the processing of your personal information

* Restrict the processing of your personal information

* Request data portability

 

You can exercise these rights by contacting us using the information provided above.

 

**California Consumer Privacy Act (CCPA)**

 

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include the right to:

 

* Request to know the categories and specific pieces of personal information we have collected about you

* Request to delete your personal information

* Opt out of the sale of your personal information

 

You can exercise these rights by contacting us using the information provided above.

 

**Do Not Track Signals**

 

We do not respond to Do Not Track signals.